DANA And QRIS Records In Policy
We use account and transaction data to connect your verified profile with the wallet route you select. A DANA, OVO, GoPay or QRIS request can create records such as the selected rail, amount, time, status and reference number; bank transfer and virtual account steps may also
-
1
create a bank reference. We use those details to match deposits, check withdrawal requests and respond when a receipt or status needs clarification. We do not ask you to send a wallet password through support. Cookie and device records can help us recognise a returning session
-
2
and investigate an account-access issue. Our Privacy Policy applies to the services described here where local law permits, and eligibility depends on local law. If a payment record needs correction, use the account help path and include the relevant reference rather than sharing unnecessary personal details.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.